OUR PROMISES

We believe you should expect so much more from an accountant than just honesty, reliability and integrity.  In addition to our values, we make these promises to you so you know exactly what to expect from us:

1.

You will always be kept fully informed about what is happening with your affairs, and we will always complete every task on or ahead of schedule so you never have to chase us.

2.

We will reply to every telephone message and email within 48 hours.

3.

With consent, we will refer our contacts to you where we believe they could benefit from your products and services (and refer you to them).

4.

We will be proactive in looking out for new ideas that could help you build an even more successful business and achieve your goals.

5.

We will always agree a fixed price with you, in advance, for every piece of work so you never receive any surprise bills.

6.

We will operate on the principle that no task is finished until you are 100% delighted.

7.

We will always do what we say we are going to do, when we say we are going to do it.

8.

We will maintain the high standards of integrity, honesty, openness, professionalism and confidentiality that you rightly expect from us.